Why does the roller shutter control not work?

What to do if the shutter motors with control are they broken? Well, before you panic, you should find out if there really is a fault with your remote control. It is essential to determine where the fault is coming from in order to find a solution. So today we explain why the shutter control does not work and how to proceed in such cases.

The remote control of my roller shutter no longer works, what should I do?

So, if the control of your roller blinds it doesn't work, what should you do? The truth is that not much, just follow the steps we show you below:

Check whether the fault is in the roller shutter or the remote control.

It is necessary to see whether the error is in the transmitting device (remote control) or in the receiver (handwheel). If the remote control has an LED light and it has stopped glowingIf it does not have an LED or if the bulb lights up, the fault is in this one. On the other hand, if there is no LED or if the bulb lights up, you will have to check the status of the control with different actions.

Change the batteries in the remote control

The first thing you should do is check if the battery has run out. Fortunately, this is as easy as replacing the old batteries with new compatible ones.

Use another roller shutter remote control

If changing the batteries has not worked, you will have to use another control or other blinds to find out why the blind control is not working:

• If it does not work with another shutterthe control has the fault.
• If you have another remote control at your disposal and the shutter worksthe remote control is defective.

In these cases, you should follow the recommendations below.

Reprogramming the remote control of the roller shutters

If your roller shutter control does not work, you will need to reconfigure it. This will let you know if there has been a mismatch between it and the roller shutter. Obviously, the programming process will depend on your particular model (which means that you should read your instruction manual).

For example, in the Somfy motorsthe procedure consists of:

• Press the PROG button for 5 seconds.
• Wait for the shutter to make a round trip.
• Press the PROG button again for 1 second.

What happens if the blind still does not move? The transmitter is no longer working or the motor is faulty.

Resetting the remote control of the roller shutters

If the previous trick didn't work, you will have to resetting the remote controlThis will allow you to solve any connection faults that may have occurred between the control and the shutter.

Before doing anything, check that the rest of the engines in your aluminium roller shutters are deactivated. Otherwise, you could deprogram them all.

Again, the procedure for resetting the control will vary depending on the brand.

For example, with the Somfy roller shutter motors you must:

• Switch off the engine power supply for 3 seconds.
• Turn it on for 7 seconds.
• Switch it off again for 3 seconds and then switch it on.
• Open the remote control and press and hold the PROG button for 8 seconds.
• At the end of the second engine movement, operation is confirmed.

Once all this is done, reprogram the control and adjust your blind.

Replace faulty hardware: remote control failure

The roller shutter control is still not working? Then we are sorry because you will have to change it. The best thing to do is to go shopping motor accessories to put an end to the problem.

Roller shutter failure

You may have noticed that the problem is not coming from the remote control. We have a whole article that explains how to fix an electric blind. But, to sum up:

• If the shutter goes up or down and cannot be brakedThe fault is due to an adjustment of the limit switch. It should therefore only be reprogrammed. Consult your user manual or contact the brand of your equipment.
• If the blind does not respond at allThe fault is in the engine.

In the latter case, you have two options: call for service or replace the component.

I have a roller shutter motor with a switch or push button, and I have bought a control unit.

We regret to inform you that for a remote control to work, there must be a compatible receiver. If you own mechanical motors for pushbuttons or switch, there will be no such receiver. This means that you will not be able to configure the remote control in any way.

But don't panic, you don't need to replace your motor, you just need to buy an external receiver suitable for the control you have purchased.

Conclusion

Now you know what to do if your roller shutter control does not work. As you have seen, the first thing to do is to determine where the problem lies and then solve it. By following the step-by-step instructions given in this text, you will end up finding the key. Sooner or later you will be able to revive your remote control. And, in the worst case, you can always buy a valid replacement. We hope we have helped you with this question about the motors and automatisms for roller blinds.